Privacy Policy – Yukon Gold Casino Canada

At Yukon Gold Casino, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your data in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

We encourage all users to read this policy carefully before using our website, registering an account, or participating in any Yukon Gold Casino promotions.

1. Information We Collect

When you interact with Yukon Gold Casino, we may collect both personally identifiable information (PII) and non-personally identifiable information, including but not limited to:

a. Personal Information

  • Full name

  • Email address

  • Mailing address

  • Date of birth

  • Gender

  • Phone number

  • Payment details (e.g., credit card or e-wallet information)

  • Government-issued ID for verification purposes

b. Technical & Usage Information

  • IP address

  • Browser type and language

  • Device type and operating system

  • Pages visited and time spent on site

  • Login timestamps and gameplay activity

This information helps us improve your user experience, maintain site security, and comply with regulatory obligations.

2. How We Use Your Information

Your personal information is used for the following purposes:

  • Account creation and management

  • Identity and age verification to comply with legal gambling age (19+ in most Canadian provinces)

  • Processing deposits and withdrawals

  • Sending promotional emails (if you’ve opted in)

  • Providing customer support

  • Detecting fraudulent or suspicious activity

  • Complying with anti-money laundering (AML) and Know Your Customer (KYC) requirements

  • Internal analytics and marketing improvements

We do not sell, trade, or rent your personal information to third parties for profit.

3. Legal Basis for Processing Personal Data

Yukon Gold Casino collects and processes your data under the following legal bases:

  • Consent: You provide clear consent for us to process your personal data for a specific purpose (e.g., receiving promotional emails).

  • Contractual necessity: Data is needed to deliver services you’ve requested, such as account access or payment processing.

  • Legal obligation: We process information to comply with financial and regulatory obligations.

  • Legitimate interest: For operational improvements, fraud prevention, and maintaining website security.

4. Sharing Your Data with Third Parties

We may share your information with trusted third parties under strict confidentiality agreements for the following reasons:

  • Payment processors for handling deposits and withdrawals

  • Identity verification services for KYC compliance

  • Regulatory authorities when required by law or licensing conditions

  • Affiliate partners or advertising agencies (limited to non-sensitive marketing data)

  • IT service providers to support system operations and cybersecurity

These third parties are required to handle your information in accordance with Canadian privacy standards and our own internal policies.

5. Data Storage and Retention

All user data is stored on secure servers located in Canada or other jurisdictions that uphold equivalent data protection standards.

We retain personal information only as long as necessary to fulfill legal, regulatory, and operational purposes. When information is no longer needed, we dispose of it securely through data deletion or anonymization.

Examples of retention timeframes:

  • Account information: up to 7 years after account closure (for financial auditing)

  • Marketing preferences: until user unsubscribes

  • Game logs and betting history: per legal requirements

6. Data Security Measures

Yukon Gold Casino takes the security of your information seriously. We implement industry-standard measures, including:

  • SSL encryption for data transmission

  • Firewalls and intrusion detection systems

  • Two-factor authentication (2FA) on account access (when available)

  • Regular internal audits and system updates

  • Restricted employee access to personal data on a need-to-know basis

While no online system is 100% secure, we actively monitor and improve our security to mitigate risks.

7. Your Rights Under Canadian Privacy Laws

As a user in Canada, you have the following privacy rights:

  • Right to access: Request a copy of the personal data we hold about you.

  • Right to correct: Update inaccurate or incomplete information.

  • Right to withdraw consent: Stop receiving marketing messages at any time.

  • Right to be forgotten: Request account closure and data deletion, subject to regulatory requirements.

  • Right to data portability: Request a transfer of your personal information (where technically feasible).

To exercise these rights, contact our Privacy Officer at:
[email protected]
Please allow up to 30 days for a full response.

8. Use of Cookies and Tracking Technologies

Yukon Gold Casino uses cookies and similar tracking tools to:

  • Enhance website performance

  • Track site traffic and user behaviour

  • Remember login preferences

  • Deliver targeted advertising based on user interests

You may manage your cookie preferences through your browser settings or by using the opt-out tools provided in our Cookie Policy.

9. Third-Party Links

Our website may contain links to external sites. Yukon Gold Casino is not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their privacy policies before submitting any information.

10. Privacy Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in the law, technology, or our services. When changes are made, we will post the revised version on this page and, where appropriate, notify you by email.