Yukon Gold Casino Terms and Conditions

Welcome to Yukon Gold Casino. These Terms and Conditions (“Terms”) govern your use of the website, games, bonuses, and services offered by Yukon Gold Casino. By accessing our platform, registering an account, or participating in any of our games or promotions, you agree to be bound by these Terms, as well as our Privacy Policy, Responsible Gaming Policy, and any additional rules associated with specific games or offers.

Please read these Terms carefully before proceeding. If you do not accept any part of these Terms, you must discontinue using our services.

1. General Information

Yukon Gold Casino operates under the [appropriate gaming licence information], regulated by [licensing authority], and is committed to responsible, legal, and fair gaming. Our platform is intended for residents of jurisdictions where online gaming is legally permitted, including Canada.

All users must be at least 18 years of age, or the legal age of majority in their respective province or territory, whichever is greater. Yukon Gold Casino reserves the right to request valid identification and verify your age at any time.

2. Account Registration

To play for real money or claim bonuses, you must register a personal account. You agree to:

  • Provide accurate, up-to-date personal information during registration.

  • Keep your login credentials confidential and not share your account with others.

  • Ensure you are not prohibited by law in your jurisdiction from using our services.

We reserve the right to close, suspend, or restrict your account if we detect any breach of these Terms or suspect fraudulent activity.

3. Bonuses and Promotions

All bonuses and promotions at Yukon Gold Casino are subject to their own bonus terms, as outlined on relevant promotional pages and within our Bonus Terms and Conditions. General rules include:

  • Minimum Deposit: A qualifying deposit (usually CA$10) is required to activate most bonuses.

  • Wagering Requirements: Bonus amounts are subject to wagering before they can be withdrawn. These vary by offer (e.g. 30x bonus amount).

  • Game Eligibility: Not all games contribute equally to wagering requirements. Slots usually contribute 100%, while table games may contribute less or be excluded.

  • Expiry: Bonuses are time-limited. If not used or wagered within the stated period (e.g. 7–30 days), they will expire.

Abuse of promotions—such as bonus hunting, multiple accounts, or automated betting—may result in the forfeiture of bonuses and closure of your account.

4. Deposits and Withdrawals

Deposits can be made using trusted Canadian-friendly methods, including Interac, Visa, Mastercard, and other secure payment options. Key points include:

  • Minimum deposit: CA$10 unless otherwise stated.

  • Withdrawals: Requests must be made via the same method used for deposit, wherever possible, and may require identity verification.

  • Processing Times: Withdrawals are subject to internal review and may take 1–5 business days to complete.

Please note that Yukon Gold Casino is not responsible for delays caused by financial institutions or payment providers.

5. Responsible Gaming

Yukon Gold Casino promotes responsible play and provides tools to help players stay in control, including:

  • Deposit limits

  • Session time reminders

  • Self-exclusion options

  • Access to third-party support resources

If you feel your gaming is becoming problematic, we encourage you to seek help via our Responsible Gambling page or contact our support team for immediate assistance.

6. Fair Gaming and Software Integrity

We ensure that all our games use certified Random Number Generator (RNG) technology and are regularly tested by independent third parties. This guarantees:

  • Fair outcomes for all games.

  • Compliance with licensing requirements.

  • Transparent reporting and tracking of wins, losses, and return-to-player (RTP) percentages.

Yukon Gold Casino does not allow any form of cheating, collusion, or game manipulation. Any violation may result in immediate suspension of your account and the voiding of winnings.

7. Account Closure and Inactivity

You may close your account at any time by contacting our customer support. If your account remains inactive (i.e., no login or gameplay activity) for 12 consecutive months, it may be deemed dormant. Dormant accounts may be subject to:

  • Administrative fees (where allowed by law)

  • Balance forfeiture after prolonged inactivity (e.g. 30+ months)

We will provide notice prior to any action on a dormant account.

8. Privacy and Data Protection

Your privacy is extremely important to us. Yukon Gold Casino adheres to strict Canadian and international data protection standards. We collect and process personal data in accordance with our Privacy Policy, including:

  • Storing data securely with encryption.

  • Using data to enhance user experience, verify identity, and comply with regulatory requirements.

  • Never selling your data to third parties.

You can manage your preferences at any time through your account settings or by contacting our support team.

9. Technical Issues and Liability

While we strive for 100% platform uptime, Yukon Gold Casino is not liable for interruptions caused by:

  • Server outages

  • Internet connection issues

  • Software bugs or third-party failures

In the case of a technical disruption during gameplay, bets may be voided and any wagered amounts refunded. All decisions made by Yukon Gold Casino in such matters are final.

10. Changes to Terms

Yukon Gold Casino reserves the right to amend these Terms at any time. Significant changes will be communicated via email or through the website. Continued use of our services after updates implies your acceptance of the revised Terms.

We recommend checking this page regularly to stay informed.

11. Customer Support and Dispute Resolution

If you have any questions regarding these Terms, your account, or a specific promotion, please contact our 24/7 customer support team via live chat or email.

In case of disputes, Yukon Gold Casino will strive to resolve issues fairly and efficiently. Unresolved matters may be escalated to the relevant regulatory body as per our licence.

12. Governing Law

These Terms are governed by the laws of the jurisdiction under which Yukon Gold Casino is licensed. By accepting these Terms, you agree to submit to the exclusive jurisdiction of the applicable courts.